4. Insurance

What are the benefits of cancellation insurance?

We strongly advise that you take insurance for your holiday. If you cancel your accommodation before departure without being covered by insurance, you will have to pay cancellation fees. Cancellation charges are likley to increase the nearer to the departure date, the cancellation is made. Taking insurance give you peace of mind that the cost of your stay will be reimbursed (except for administration charges and insurance premium) provided the reason for cancellation falls under the insurance regulations.

- An "accommodation cancellation" insurance means that the cost of your accommodation and the meal baskets (see terms and conditions) will be reimbursed.
- A "skiers cancellation" insurance means that the cost of ski equipment, ski passes, ski lessons and assistance on pistes (see terms and conditions) will be reimbursed.

What do you mean by "accommodation cancellation" insurance?

The accommodation and meal baskets (if purchased) will be reimbursed (except for administration charge and for prime insurance) if the reason for cancelling comes under the contract regulations.

What do you mean by "skiers cancellation" insurance?

The ski equipment, ski passes, ski lessons and assistance on pistes will be reimursed (except for administration charge and for prime insurance) if the reason for cancelling comes under the contract regulations.

I have already booked and I would like to take an insurance?

You are automatically insured once you have booked and insurance cannot be added afterwards.

How do I cancel my holiday through the insurance?

Please write to Ski Planet stating the reasons for the cancellation of your booking. Ski Planet will liaise with their insurer SAM loisirs.

What do I do in case of a skiing accident whilst on holiday?

If you have a "skiers" insurance please contact Ski Planet on 00334 79 22 15 68 in order to establish a claim report. Ski Planet will take your request into account and will redirect you to SAM Loisirs website where you can report your claim (www.sam-loisirs.com).

How do I know whether my cancellation is guaranteed?

Please contact our insurer: SAM loisirs via son site www.sam-loisirs.com by using the contact form. You will get a reply within 48 hours.